Why Can't I Activate My Email to Send a Pre-Scan on Autel Scanner?

If you're having trouble activating your email to send a pre-scan using your Autel Scanner, follow these steps to properly configure your Gmail settings.

Step-by-Step Guide

Step 1: Configure Gmail Settings

Log into your Gmail account on a PC or laptop and follow these instructions:

• Click the settings icon in the top right corner and select "See all settings".

• Go to the "Forwarding and POP/IMAP" tab.

• Enable both POP and IMAP options and save the changes.

Step 2: Set Up Two-Step Verification

• Click "Manage your Google Account" and navigate to the "Security" tab.

• Turn on "2-Step Verification".

Step 3: Create an App Password

• Return to the "Security" tab and select "App Passwords".
• App - "Mail".
• Device - "Other" and enter a custom name for the application.
• Generate the app password and save it; you'll need this for the next steps.

Step 4: Configure Your Autel Scanner

• Navigate to the home page of your Autel scanner and select "System Settings".
• Click "Add account".
• Enter your Gmail address and password, then click "Next".
• Alternatively, you can select "Manual Setup" to input your Gmail email address and password.
• Select "POP3" as the account type.
• Set the Incoming server settings as shown below:
  • Use the app password you generated in Step 3.
  
• Configure the Outgoing server settings as follows:
• Set the Inbox Checking Frequency to "Every 5 minutes".
• Enter your name for the account.
• Your email account should now be set up successfully!

NOTE: If you encounter a "Couldn't open connection to server" error, reboot your scan tool and reset the Wi-Fi connection. Sometimes the server may not respond immediately, so keep trying if needed.