1. Shipping Cost

Free Shipping On All Orders and No Tax

We offer worldwide shipping to most countries. And We provides free shipping when shipped to USA/CA. Please note that your shipment may be subject to import taxes or customs duties when ship to Canada or other countries except US, which are the sole responsibility of the customer.

2. Order Processing Time

All of our orders are processed and shipped out within 24 hours. After the order is shipped out and received by the carrier, we will update you with a tracking number with which you can follow your package and see the remaining shipping time.

3. Shipping Methods and Delivery Times

Usually, once your package has been picked up by carrier, it will be delivered within 5-7 business days. We will always try our best to deliver the item as soon as possible.

Delivery Options Delivery time Shipping Cost
dhl 3-5 working days Free
ups 3-5 working days Free
fedex 5-7 working days Free
usps logo 5-7 working days Free
tnt 5-7 working days Free

4. Shipping Address Changes

To update the shipping address for your order, please email us with the new address. Please note that once your order has been shipped, we are unable to modify the shipping address. We recommend contacting us as soon as possible if you need to make any changes to your shipping information.

5. Where Are My Orders Shipped From?

We have 6 large warehouses all around the world and your item will be shipped from our nearest stock according to your shipping address.

Your Address Warehouse Location
US California / New York
UK Leicester
CA California / New York

6. Returns Policy

30-Day Return Window: Hassle-Free Returns for Your Peace of Mind!

If, for any reason, you are not satisfied with your purchase or if the product does not meet your expectations, you can return it within 30 calendar days from the date you received it. To qualify for a refund, please ensure that the product is returned in its original packaging along with the original purchase receipt.

Our team will be glad to assist you with the return process and issue a refund once we have received the returned product. Customer satisfaction is our top priority, and we strive to ensure that all of our customers are happy with their purchases from diagmart.com.

Please contact us or email via "sales@diagmart.com" if you need more information.

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